Warranty: Showerbuddy

Warranty Policy

We stand behind the quality of every Showerbuddy chair, which is why we offer one of the strongest warranties in the industry.

Chair frame

• Lifetime warranty against corrosion of structural frame parts
• 2 year warranty against manufacturing defects of original parts

All other components

This includes accessories such as cushions, arms, laterals and belts.

• 1 year warranty against manufacturing defects of original parts

Warranty period

Warranty starts from the customer's purchase date and ends as stipulated above.

Making a claim

Any claim made under warranty must include:

• The chair serial number
• An image of the problem
• Proof of the date of purchase

Claims should be submitted to the original retail or mobility equipment supplier the product was purchased from. If that supplier is unable to service the chair, and the above conditions have been met, we'll provide the required parts directly to the chair owner, with freight payable by the owner.